kelowna freshco
kelowna freshco

Customer satisfaction top priority for this Kelowna grocery store


A Kelowna FreshCo employee stacks bananas

A Kelowna FreshCo employee stacks bananas

(Carli Berry / iNFOnews.ca)



A Kelowna grocery store owner says getting to know his customers on a first-name basis and their food tastes is one of his top priorities.


Kelowna FreshCo offers quality products at low prices with its Compliments, Best Buy and Panache brands. Customers can find these products in every department.


They also price match any surrounding competitors so if a shopper sees a lower price elsewhere, FreshCo will match the price, flyer is required, however if you don’t have one, no problem as they have a competitor flyer tracker that is handy in store, said Kelowna FreshCo owner Greg Frederick.

Kelowna FreshCo launching new rewards program’


A new loyalty program where customers can redeem points for groceries and other items is rolling out at Kelowna’s FreshCo and other Empire Company Ltd. grocery stores across the country starting this September.


Sobeys Inc. parent Empire Company Ltd. has partnered with Scotiabank and Cineplex as co-owners of Scene+ and the loyalty program is aiming to become one of Canada’s largest.


“We’re super excited to be a partner with Scotiabank and Cineplex with their upcoming Scene+ loyalty program and we’ll be able to offer our customers fabulous, special member pricing and rewards points so they can redeem those points at our store and more than 700 restaurants across Canada,” Frederick said.


Kelowna FreshCo shoppers enjoy the experience



Kelowna FreshCo shoppers enjoy the experience

(CARLI BERRY / iNFOnews.ca)


Shoppers can sign up for a Scene+ card now and start collecting points for the fall. Digital passports will also be available at the store’s location in September and a booth will be set up so shoppers

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